1. Acceptance of Terms
By using the services provided by BookEPC, you confirm that you accept and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.
2. Our Services
BookEPC offers Energy Performance Certificate (EPC) services for residential and commercial properties. Our services may include:
All assessments are carried out in accordance with current UK regulations and EPC methodology requirements.
3. Appointments, Bookings & Payments
When booking an EPC with BookEPC:
If you need to cancel or reschedule your appointment, we require at least 24 hours’ notice. Late cancellations or missed appointments may incur a fee.
4. Property Access
Customers are responsible for ensuring that our assessor can safely access the property at the scheduled appointment time.
If access cannot be provided, or the appointment cannot proceed due to safety or accessibility issues, BookEPC may charge a call-out or rebooking fee.
5. Customer Responsibilities
To carry out an EPC assessment effectively, you agree to provide accurate information about the property where possible.
BookEPC cannot be held responsible for errors or omissions resulting from incomplete or inaccurate information supplied by the customer.
6. Liability Disclaimer
BookEPC provides EPC assessments strictly in line with UK government guidelines and approved assessment procedures.
The EPC report is intended for regulatory and informational purposes only. BookEPC will not be liable for any direct or indirect losses arising from the use or interpretation of the EPC beyond its intended purpose.
7. Website and Content Ownership
All materials on the BookEPC website — including written content, graphics, logos, images, and design elements — are owned by BookEPC and protected by intellectual property laws.
These materials may not be copied, distributed, reproduced, or used without prior written permission.
8. Intellectual Property Protection Notice
BookEPC retains exclusive rights to the creative and intellectual assets displayed on this website. This includes, but is not limited to:
Any unauthorised copying, imitation, or reproduction of these materials by individuals or companies operating within the EPC sector or related industries is strictly prohibited.
BookEPC reserves the right to take legal action against any party found to be infringing on these rights.
9. Amendments to These Terms
BookEPC may update or revise these Terms and Conditions at any time. Updated versions will become effective once published on our website.
We recommend reviewing this page periodically to stay informed of any changes.
10. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us:
Email: BookEPC@outlook.com
Phone: 07452866260
Last Updated: 15/10/23
1. Acceptance of Terms
By accessing or using the services provided by BookEPC, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.
2. Service Description
BookEPC offers EPC’s for domestic properties to individuals and businesses.
3. Payment and Billing
– Payment for services is due either beforehand or upon completion unless otherwise specified in a written agreement.
– Late payments may incur additional charges or interest.
– We reserve the right to change our pricing, which will be communicated in advance.
4. Cancellation and Refunds
– Cancellation Fee is £15.00, if chose to pay after completion and decide to cancel, you will be invoiced. Failure to settle this invoice may lead to legal actions such as ‘small claim’ court proceedings.
– BookEPC reserves the right to refuse refunds or charge a cancellation fee if the terms are not met.
5. Confidentiality
– Both parties agree to keep any confidential information shared during the provision of services confidential.
6. Termination
– BookEPC reserves the right to terminate services in the event of breach of terms or any other reason.
– Clients can terminate services as per the cancellation policy.
7. Liability
– BookEPC is not liable for any direct or indirect damages resulting from the use of our services.
8. Privacy
– BookEPC respects your privacy and handles personal data in accordance with our Privacy Policy.
9. Amendments
– BookEPC reserves the right to modify these terms. Users will be notified of any changes.
10. Contact Information
– For any questions or concerns regarding these terms, please contact us at BookEPC@outlook.com.
